Bug Reports

i cant recover my old city

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i cant recover my old city

Postby obscurity_lord » Fri Jul 18

hi everybody,
i have long time i cant enter to game this day i enter to it as i do all the time
then i find that my count game is stopped, so when i want to recover it, i found the recover button was disabled???
is it bug ??
if not what can i do to recover it?
my hero is level 82, and all constructions are level 20.
i take lot of time to got this lvls.
so someone can help me please :roll:
obscurity_lord
Trainee of War
Trainee of War
 
Posts: 3
Joined: Fri Jul 18

Re: i cant recover my old city

Postby ADM005 » Sat Jul 19

obscurity_lord wrote:hi everybody,
i have long time i cant enter to game this day i enter to it as i do all the time
then i find that my count game is stopped, so when i want to recover it, i found the recover button was disabled???
is it bug ??
if not what can i do to recover it?
my hero is level 82, and all constructions are level 20.
i take lot of time to got this lvls.
so someone can help me please :roll:


Greetings,

Thanks for your post. About this issue, please send an e-mail to customerservice@playsnail.com with a detailed issue description, then support team will provide further assistance for you.

Thanks for your support.
[center]Customer Support Manager --- Snail Games
New Player Guide --- Launch FAQ
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Contact Support | Snail Member Services[/center]
ADM005
Advisor of War
Advisor of War
 
Posts: 34
Joined: Thu Feb 20

Re: i cant recover my old city

Postby obscurity_lord » Sat Jul 19

thanks my dear, i usually posted my prob to game support and now I'm waiting for there help.

thanks again ^^
obscurity_lord
Trainee of War
Trainee of War
 
Posts: 3
Joined: Fri Jul 18


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