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Help Desk Guide
2012/02/29    Tag:Help Desk

 

Help Desk Page

 

Hello, You are about to be directed to our Helpdesk!  When submitting any kind of ticket, please provide the following information along with the issue you are experiencing.

-         Your in-game name

-         The server where you are experiencing the issue.

-         For Players experiencing payment issues, please supply as much of the following information that you can:

-         Date of Purchase

-         Amount of Purchase

-         The Invoice Number of Purchase

Thank you! The link below will direct you to our Helpdesk:

 

http://webhelpdesk.com/cgi-bin/WebObjects/HostedHelpdesk.woa/wa?id=515